Limited Five Year Warranty

 

All CZ-USA firearms are warranted to be free from defects in material and workmanship for one (1) year on wooden parts and surface treatment and five (5) years on other parts to the original purchaser. This warranty is granted by CZ-USA, 3341 N 7TH STREET TFWY, Kansas City, KS 66115-1107. (RETURN AUTHORIZATION NUMBER IS REQUIRED BEFORE SHIPPING).

 

Under no circumstances shall CZ-USA be responsible for incidental or consequential damages with respect to economic loss or injury to property, whether as a result of breach or express or implied warranty, negligence or otherwise.

Some states do not allow the exclusion of incidental or consequential damages, so above limitation may not apply to you. CZ-USA will not be responsible for the results of careless handling, unauthorized- adjustments, defective, low quality, reloaded or improper ammunition, corrosion, neglect, ordinary wear and tear, or unreasonable use. Furthermore, the liability of CZ-USA under this warranty shall be limited solely to the obligation to replace or repair the firearm and to pay the related transportation charge from the facility of CZ-USA. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

 

PLEASE NOTE: Handguns and long guns are classified as FIREARMS or DANGEROUS WEAPONS. Guns are surrendered to CZ-USA with the express understanding that it assumes no responsibility for pre-sale handling under local laws and regulations.

YOUR ORIGINAL SALES RECEIPT SERVES AS YOUR PROOF OF OWNERSHIP FOR WARRANTY PURPOSES.  A COPY OF THIS WILL BE REQUIRED IN THE EVENT WARRANTY REPAIR WORK IS NEEDED IN THE FUTURE.

 

CZ-USA Warranty Center

The following service centers are available depending on the CZ firearm you need repaired/customized:

 

For CZ brand Pistols, Rifles and Shotguns WITH THE EXCEPTION OF SAFARI CLASSICS RIFLES, CUSTOM RIFLES, 75 SP-01 SHADOW, CUSTOM PISTOLS, VZ58 AND VZ61 SKORPION, please call 1-800-955-4486 or e-mail warranty@cz-usa.com

 

Triple River/Safari Classics Warranty Center
For all SAFARI CLASSICS/CUSTOM RIFLES please call 1-660-438-2004 or e-mail tripleriver@embarqmail.com

 

Dan Wesson Warranty Center
For all DAN WESSON brand pistols and revolvers please call 1-607-336-1174 or e-mail dwservice@cz-usa.com

 

Czech Point Warranty Center
For service on a VZ58 or VZ61 SKORPION please call 1-865-247-0184 or e-mail wendy.berrier@czechpoint-usa.com

 

Custom Shop/75 SP-01 Shadow Warranty Center
For service on a 75 SP-01 SHADOW or CUSTOM PISTOL please call 1-480-969-1311 or e-mail admin@czcustom.com

 

 

Returns

If you qualify for warranty/custom/paid repair work, the service center will issue a Return Authorization number.
  • The Return Authorization number must appear on the package in BOLD lettering.
  • Include a detailed explanation of the issue along with your name, phone number, email (if applicable) and a physical address. (NO P.O. BOXES PLEASE)
  • The firearm must be unloaded.
  • The firearm must be properly packaged
  • The firearm must be sent through a carrier that can provide a tracking number. CZ-USA will not be held responsible for packages lost or damaged in transit.

 

FAILURE TO COMPLY WITH THESE REQUIREMENTS WILL RESULT IN THE REFUSAL OF YOUR PACKAGE.